Concepts
Choose FlexyAgents-hosted models or bring your own provider keys—per agent—with consistent dashboards, retrieval, and channels.
Model choice is a procurement, security, and latency decision. FlexyAgents keeps agent builder, knowledge, and analytics identical regardless of whether tokens bill through us or your existing provider contract.
You can mix strategies: hosted sandboxes for experiments and BYOK for regulated production agents in the same organization.
Hosted models simplify onboarding: no external API accounts required for trials, and support can reproduce issues without accessing your provider console.
Usage still respects plan quotas; monitor dashboards for spikes after marketing campaigns or new channel launches.
BYOK stores credentials encrypted in FlexyAgents; only authorized roles can view or rotate them. When keys expire, affected agents fail fast—set calendar reminders aligned with your security policy.
Cost visibility splits platform subscription from provider invoices; finance teams should tag agents by department for chargeback.
A Google Gemini key also powers optional knowledge features: describing uploaded or crawled images and transcribing audio/video during ingestion. When that key is active, those calls bill through Google under your project and typically do not consume FlexyAgents-hosted “image recognition” or “media transcription” quotas.
Each agent selects its model stack independently. This enables blue/green model upgrades: clone an agent, change the model, regression test with golden questions, then swap traffic.
See also the marketing page “Hosted vs BYOK” for stakeholder-facing diagrams.
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